People and organizations face increasingly complex problems. The Axialent Integral Approach™ begins by viewing the business organization as being comprised of two dimensions; the technical dimension and the human dimension.

The technical dimension refers to all the aspects of a business organization that are defined by technology, processes, protocols, and structures. These include all aspects of information and communications technology, strategic planning processes, departmental protocols and procedures and organizational hierarchies.

The human dimension refers to all the aspects of a business organization that are defined by people’s behavior within the organization. These behaviors and abilities include interpersonal communication, teamwork, providing clear direction and expectations, making and keeping commitments, making effective complaints without personal blame, resolving conflict, negotiating commitments and managing meetings effectively.

Companies often implement partial solutions relying on increasingly sophisticated technical systems. It is not surprising that most of these solutions fail, since they do not consider the needs and complexities of the human beings who have to design, manage and operate these systems. Many leaders who have tried to implement organizational changes attest to the fact that shifting people’s mental models and behaviors to support the new systems is often the greatest challenge.

It is the “people factor” that will make or break a company. The only way to generate enduring success is to build a work environment that attracts, focuses and develops talented employees to achieve their highest potential. This requires a focus on both people’s behaviors (process level) as well as on their core values system and shared definitions of responsibility (platform level).